TenderFinder

CUSTOMER SCIENCE PTY LTD

ABN 16600741197

Also recorded as Customer Science Pty Limited, Customer Science Pty Ltd.

Total awarded

$5.4M

Contracts

20

Agencies

10

Annual run-rate

$458K

Shrinking. Annualised run-rate over the last four complete quarters is 83.9% lower than the four quarters before it.

Contract value over time

CUSTOMER SCIENCE PTY LTD annualised contract run-rate by quarterAnnualised run-rate spreads each contract's value evenly across its term, so a multi-year renewal does not read as a spike in growth. Switch to raw award value to see the value booked on the day each contract was signed. Quarters past the last complete one are work already under contract, not a forecast.already contracted$0$500K$1.0M$1.5M$2.0M202120222023202420252026CUSTOMER SCIENCE PTY ...

Annualised run-rate spreads each contract's value evenly across its term, so a multi-year renewal does not read as a spike in growth. Switch to raw award value to see the value booked on the day each contract was signed. Quarters past the last complete one are work already under contract, not a forecast.

What they supply

Product or service areaValueContractsShare
Management advisory services$3.4M962.7%
Human resources services$974K218.2%
Computer services$671K612.5%
Business & Professional Services$225K24.2%
Training & Education$132K12.5%

Who buys from them

Department of Finance$945K
Department of Industry, Science and Resources$565K
Australian Digital Health Agency$295K
Australian Skills Quality Authority$29K
Aged Care Quality and Safety Commission$280K
Department of Health and Aged Care$2.6M
Australian Securities and Investments Commission$215K
Australian Financial Security Authority$168K
IP Australia$149K
Office of the Fair Work Ombudsman$132K

Ending in the next 12 months

$21K of contracted work reaches its end date. See everything ending soon.

  • Blue Prism Support ServicesDepartment of Industry, Science and Resources · ends 2026-08-30$21K

How they win work

79.0% of this supplier's contract value was won through open tender. A low figure means most work is awarded through limited tender, which usually signals an entrenched incumbent.

Recent contracts

  • Blue Prism Support ServicesDepartment of Industry, Science and Resources · 2026-05-21$21KAusTender
  • ConsultantAustralian Financial Security Authority · 2026-03-24$33KAusTender
  • Contact centres expertiseAustralian Skills Quality Authority · 2025-06-04$29KAusTender
  • ERP Program Benefits Realisation SupportAustralian Securities and Investments Commission · 2025-05-19$215KAusTender
  • Customer Contact Team (CCT) Optimisation ProjectAged Care Quality and Safety Commission · 2025-03-03$189KAusTender
  • Purchase of Information Technology EquipmentDepartment of Industry, Science and Resources · 2025-02-28$228KAusTender
  • Purchase of Information Technology Equipment/SoftwareDepartment of Industry, Science and Resources · 2025-02-19$266KAusTender
  • Healthcare Identifiers Legislation Reform Readiness ServicesDepartment of Health and Aged Care · 2025-01-17$65KAusTender
  • AP Uplift Proof of ConceptDepartment of Industry, Science and Resources · 2024-10-15$36KAusTender
  • Health Administration ServicesAustralian Digital Health Agency · 2024-08-23$295KAusTender
  • Implementation ConsultancyAustralian Financial Security Authority · 2024-07-05$78KAusTender
  • Aged Care Access Customer Experience Discovery ProjectDepartment of Health and Aged Care · 2024-03-21$2.2MAusTender

Compare with similar suppliers

CUSTOMER vs BOEING DEFENCE AUSTRALIA LTDCUSTOMER vs JONES LANG LASALLE (ACT) PTY LTDCUSTOMER vs CUSHMAN & WAKEFIELD PTY LTDCUSTOMER vs DHA - CENTRAL OFFICECUSTOMER vs CARDNO EMERGING MARKETS (AUSTRALIA) PTY LTD

Get told when work like this comes up for renewal

We will email you when contracts in the same area as CUSTOMER SCIENCE PTY LTD approach their end date, so you can position before the replacement goes to market. Free, and you can unsubscribe from any email.

Federal contracts only. This is published AusTender data for Commonwealth agencies. It does not include state or territory contracts.

Figures are calculated from published AusTender contract notices. Verify on AusTender.

Last recalculated 2026-08-01.