SERCO CITIZEN SERVICES PTY LTD

ABN 89062943640

Total awarded

$1.07B

Contracts

8

Agencies

2

Annual run-rate

$29.2M

Steady. Annualised run-rate over the last four complete quarters is broadly level against the four quarters before it.

Contract value over time

SERCO CITIZEN SERVICES PTY LTD annualised contract run-rate by quarterAnnualised run-rate spreads each contract's value evenly across its term, so a multi-year renewal does not read as a spike in growth. Switch to raw award value to see the value booked on the day each contract was signed. Quarters past the last complete one are work already under contract, not a forecast.already contracted$0$17.5M$35.0M$52.5M$70.0M2016201720182019202020212022202320242025202620272028SERCO CITIZEN SERVICE...

Annualised run-rate spreads each contract's value evenly across its term, so a multi-year renewal does not read as a spike in growth. Switch to raw award value to see the value booked on the day each contract was signed. Quarters past the last complete one are work already under contract, not a forecast.

What they supply

Product or service areaValueContractsShare
Human resources services$757.5M770.6%
Financial Services$314.8M129.4%

Who buys from them

Australian Taxation Office$620.3M
Services Australia$452.1M

How they win work

100.0% of this supplier's contract value was won through open tender. A low figure means most work is awarded through limited tender, which usually signals an entrenched incumbent.

Recent contracts

  • Provision of External Service Centre ServicesAustralian Taxation Office · 2024-07-02$116.8MAusTender
  • Service DeliveryServices Australia · 2020-07-07$38.7MAusTender
  • Labour HireServices Australia · 2018-11-12$67.9MAusTender
  • Centrelink Call Centre Enhancements InitiativeServices Australia · 2017-10-11$345.4MAusTender
  • Outsource Labour ServicesAustralian Taxation Office · 2017-09-14$147.6MAusTender
  • Provision of Outsource Labour ServicesAustralian Taxation Office · 2017-09-14$314.8MAusTender
  • VAR CN867971- $1,926,350.00 Inc GST 7/11/2016Australian Taxation Office · 2016-11-10$1.9MAusTender
  • CN867971 - VARIATION - Please add $39,131,923.60 Inc GST to this CNAustralian Taxation Office · 2016-08-02$39.1MAusTender

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Federal contracts only. This is published AusTender data for Commonwealth agencies. It does not include state or territory contracts.

Figures are calculated from published AusTender contract notices. Verify on AusTender.

Last recalculated 2026-07-30.