The Customer Experience Company Pty Ltd

ABN 76105661345

Also recorded as THE CUSTOMER EXPERIENCE COMPANY PTY LTD, The Customer Experience Company.

Total awarded

$17.0M

Contracts

9

Agencies

6

Annual run-rate

$0

Not enough history. There is not enough comparable history yet to say whether this is rising or falling.

Contract value over time

The Customer Experience Company Pty Ltd annualised contract run-rate by quarterAnnualised run-rate spreads each contract's value evenly across its term, so a multi-year renewal does not read as a spike in growth. Switch to raw award value to see the value booked on the day each contract was signed. Quarters past the last complete one are work already under contract, not a forecast.$0$500K$1.0M$1.5M$2.0M2018201920202021202220232024The Customer Experien...

Annualised run-rate spreads each contract's value evenly across its term, so a multi-year renewal does not read as a spike in growth. Switch to raw award value to see the value booked on the day each contract was signed. Quarters past the last complete one are work already under contract, not a forecast.

What they supply

Product or service areaValueContractsShare
Professional engineering services$11.6M168.4%
Computer services$4.4M526.2%
Management advisory services$407K12.4%
Business administration services$288K11.7%
Human resources services$227K11.3%

Who buys from them

Australian Digital Health Agency$922K
Digital Transformation Agency$421K
Comcare$407K
Aged Care Quality and Safety Commission$288K
Australian Federal Police$288K
Department of Defence$14.6M

How they win work

100.0% of this supplier's contract value was won through open tender. A low figure means most work is awarded through limited tender, which usually signals an entrenched incumbent.

Recent contracts

  • The Customer Experience Co. PovAged Care Quality and Safety Commission · 2024-03-21$288KAusTender
  • Research and Design ServicesDepartment of Defence · 2021-11-23$11.6MAusTender
  • International Operability DiscoveryDigital Transformation Agency · 2021-05-18$195KAusTender
  • Delivery Research and DesignDepartment of Defence · 2021-04-20$3.0MAusTender
  • Comcare Claims Management Customer Experience ProjectComcare · 2020-05-26$407KAusTender
  • Research ServicesAustralian Digital Health Agency · 2019-07-03$712KAusTender
  • Training and education servicesAustralian Digital Health Agency · 2019-07-02$210KAusTender
  • Provision of process mapping servicesAustralian Federal Police · 2018-12-21$288KAusTender
  • Discovery on individuals and orgnaisations acting on behalf of individuals for digital servicesDigital Transformation Agency · 2018-06-25$227KAusTender

Compare with similar suppliers

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Federal contracts only. This is published AusTender data for Commonwealth agencies. It does not include state or territory contracts.

Figures are calculated from published AusTender contract notices. Verify on AusTender.

Last recalculated 2026-08-01.